Create a growth mindset by designing measurable iterations instead of static project plan tasks.

A Plan That Thrives on Failure

Always hit your targets

Set targets that inspire your team to succeed by making them achieve. Leave the guessing behind by using industry and competitor benchmarks to give your team a goal grounded in reality.

Team your team how to fish

Let your leadership process show others how you find joy in the struggle so they never give up on setting tougher goals and you grow the future leader of your company.

Create a high performance culture

Real leaders aren’t the ones with the answers – they coach the best out of their team.  Make it easier to ask your talent the right questions to discover great solutions with a better testing process.

Maximize your team’s creative problem solving skillset

True innovation comes when you admit you don’t know the answer. Take the taboo and fear out of failing so you’re team feels safe enough to think creatively by focusing your testing process on learning instead of improving.

Observations + Interviews

Validate your hypothesis

All great scientific discoveries start out as a guess until you have data to backup your hypothesis. Use your intuition to formulate your guess, go to the gemba or “work floor” to test it and see what you learn.

System Data

Put your CRM, accounting software, or productivity tracking software data to work.  Use your data to understand if you’re closed the process gap so you can leverage what you’ve learned to other areas of your business or keep iterating. 

Voice of the Customer 

Outline an efficient brainstorming process with customers and employees to let them become part of the change.  Use their feedback to improve your products and show them you can deliver exactly what they need.

Grow business leaders

Never lose an opportunity to guide your team to see more areas of opportunity for process improvement and business growth by giving them the means to develop faster.

Know The Cost of Not Improving

Quantify what process waste means to your bottom line

Quickly find out how much product defects, customer churn and employee turnover are eating away your profit margin by tracking them to your financial statements.

Always know your return on investment

Accurately measure your opportunity so you’re prepared for tough discussions with decision makers, shareholders or investors linking your process improvement data to the impact on your bottom line.

Prioritize your improvements

Get your prioritization matrix and process to easily tell the difference between hard and soft savings so you work on the things with the highest return on investment.

Always know what’s left on the table

Model your perfect process so you have a target and blueprint for what’s left to improve in the next phase and how to get there.

Benefit + Effort

Break through the noise

Stop using prioritization matrix wrong by guessing at effort and benefit.  Amp up your prioritization process so you have data to back up what’s going to get you to your target KPI the fastest.

Get creative with your solutions to get better results

Enable your management team to listen to and analyze employee feedback faster so you can source improvement from the people closest to the problem and the customer’s needs.

Plan improvements in manageable phases

Break down improvement into smaller phases so it’s easier to invest the right amount of time fine turning each of improvement before taking on more work.

Root cause your solutions for better results

Stop solving the same problem over and over again by digging into each proposed solution to see if it’s a symptom or the hidden root cause behind multiple pain points.

No IT Development or New Software Needed

Better than process automation

Save your money by never automating until you’ve harvested all the low hanging process improvement fruit guaranteeing you only invest when you have a perfect process.

Process improvement in 30 days or less

Limit the project time frame to get faster improvements and creative solutions. Constrain yourself to 24-48 hours – kaizen events – or 30 days or less.  You’ll ensure you keep momentum and teach people they “can, if” instead of “can’t”.

Customer critical to quality

Establish a check and balance system to tie improvements back to voice of the customer data so you don’t drain your cash on the wrong solutions for your employee and customer needs.

Stress test the to be process

Figure out how to test improvement in a live, risk mitigated scenario to find the cracks in your solution’s foundation and improve employee adoption.



After studying and adjusting your countermeasures to close the gap, see how Guerrilla Analytics can help you with effective change management.